Last updated: September 8, 2023
“Personal Information” is any information that enables us to identify you, directly or indirectly, such as your email address, name, shipping and billing address, telephone number, company name, credit card information, any form of identification number or one or more factors specific to your physical, physiological, mental, economic, cultural or social identity.
"MonkeyPod Users" are organizations that use the Sites for their intended purposes, namely to manage their businesses, track their financial activity, and track and interact with their donors and other constituents.
MonkeyPod, Inc. specifically and exclusively targets users in the United States. Our software is designed and intended exclusively for use by nonprofit organizations in the United States. It includes features that are specific to the United States, such as those that facilitate compliance with Internal Revenue Service regulations and United States accounting rules.
MonkeyPod Users may use our software to create fundraising pages, other public-facing pages, and/or email campaigns. MonkeyPod Users may target individuals outside the United States with their content and marketing. When MonkeyPod Users collect Personal Information, MonkeyPod, Inc. may store that data on their behalf, but we do not own it nor do we use it for our own purposes. Additionally, any such data collection on behalf of a MonkeyPod User is not surreptitious, but rather takes place in the context of a donation, purchase, email subscription, or other conscious, intentional, and explicit action knowingly taken by the web page visitor.
We automatically collect information when you visit the Sites including your device's IP address, and basic statistics about how you use the Sites.
We collect Personal Information that you submit when visiting the Sites including registration information, contact information, payment card information if you make a donation or purchase, or other information as needed to provide particular products or services. All registered account holders are required to create a user password that, combined with your login email address, allows access to your account. This Personal Information is used to identify you as a registered user.
We store your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically and reasonably feasible to remove it.
We use the collected Personal Information for our legitimate business and operational interests and to improve our products and services, for example:
In the course of using the Sites, MonkeyPod Users typically collect and store Personal Information about their own donors, customers, vendors, employees, or other relationships. As a general principle, MonkeyPod, Inc. treats such information collected and/or stored by a MonkeyPod User through its use of the Sites ("User Information") as the property of that MonkeyPod User. MonkeyPod, Inc. does not monitor or constrain what data MonkeyPod Users choose to track or how they use that data. If you have questions or concerns about a particular MonkeyPod User's policies or practices with respect to your Personal Information, you should contact them directly.
Notwithstanding the foregoing, while MonkeyPod, Inc. does not access or use User Information for its own routine business purposes, we reserve the right to access and/or use User Information (including but not limited to Personal Information) as may be reasonably necessary:
We may collect information about how you connect (such as browser type and version, operating system, IP address, device type, time zone setting and Internet domain), the pages you viewed or searched for, page times, download errors, duration of page visit, page interaction information and any phone number used to call our customer service number, and location information (with your permission). We do not treat this information as Personal Information, except where the information can identify you when associated with other Personal Information we hold or where we are required to do so under applicable law.
The types of cookies we may use on our Website include:
Making a donation or purchase through the Sites requires that you provide credit card information. This is an example of "sensitive information" that must be treated with extra caution.
Our policy is not to store sensitive information except when it is necessary to do so. For example, we do not store full credit card numbers after transmitting them to our payment processing vendor.
When sensitive information must be transmitted over the internet, such as when we send a credit card number to our payment processing vendor, it is transmitted over encrypted channels, making it much more difficult for an attacker to intercept and steal.
The Sites are neither designed nor intended to be attractive for use by children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are under 13 please do not submit any information to us.
Your privacy is important to us. We will never share your personal information with advertisers or other third-parties, with certain limited exceptions:
California residents are permitted by California law to request information about the manner in which we share certain categories of information with others for their marketing purposes. Please contact us to request this disclosure.
For Individuals Within The EEA Only. Under the GDPR, in certain circumstances, you have the right to: (a) request access to any Personal Information we hold about you and related information, (b) obtain without undue delay the rectification of any inaccurate Personal Information, (c) request that your Personal Information is deleted provided the Personal Information is not required by MonkeyPod, Inc. for compliance with a legal obligation under European or Member State law or for the establishment, exercise or defense of a legal claim, (d) prevent or restrict processing of your Personal Information, except to the extent processing is required for the establishment, exercise or defense of legal claims; and (e) request transfer of your Personal Information directly to a third party where this is technically feasible.